Customer service - M Coursework Example | Topics and Well Written Essays - 1250 words

Customer service - M - Coursework Example It is vital for Tesco to build trust amid customers regarding prices and its stability to attain increased competitiveness. Tesco in order to meet its standards has undertaken initiatives to create immense value for its customers as well as shareholders through leveraging its experiences. The vision of Tesco is â€Å"to offer simple, transparent, and convenient products which reward its customers’ loyalty and strengthen their bond with the business† (Tesco Plc, 2014). Tesco complies with requisite legal aspects and best business practices to meet its customer demand for securing increased profit. The aim of Tesco is to provide best services to every customer in order to enhance customer loyalty towards the brand. The objective of the study is to understand the importance of legal aspects, customer service standards, and performances relevant to Tesco and its customers. Customers are bestowed with numerous rights and protections in order to get the best results and prevent offensive practices within the business. Tesco understands the legal rights of consumers and hence provides proper information about its products to them. Moreover, to ensure effective management of the customer services, Tesco provides helpline numbers and customer helpdesk and resolve their queries and complaints. From the perspective of organisational requirements, it is important for Tesco to provide a better shopping experience and deliver a proper after sales services for encouraging customers engage in repeated sales. Customer satisfaction is the key to success and hence it is important to understand and track their changing needs. Ensuring ethical operation and knowing customers are essential for business to sustain in the long-run. Every company needs to follow certain rules and legislation, along with external regulations to manage customers in a fair and efficient mann er. It is observed that complying with legal aspects enhance the quality of services.

Solar Powered Housing Essays -- Energy Pollution Essays

Solar Powered Housing With the increasing energy consumption rates and increasing pollution rates as a result, it is important for our society to focus on cleaner, more renewable energy sources. Because households are a major consumer of energy throughout the world, families could contribute greatly to the use of renewable energy sources through the use of solar home systems. If more and more people agree to the use of solar home systems, our fossil fuel consumption rates will drop and we will notice profound improvements throughout our environment. This essay will discuss various topics that are necessary in order to understand the function of a solar home system. First, for a solar home system to function effectively, one must first reduce the amount of energy consumed within the house. This can either be achieved through efficient house design or through efficient energy consumption. Efficient design features include proper sealing of windows, doors, and cracks, proper insulation, proper window design for passive heating, proper air infiltration, and the use of proper materials for heat absorption. By designing your house efficiently, you greatly reduce the amount of energy consumed and therefore reduce the cost and size of your solar home system. Efficient energy consumption is also extremely important when using a solar home system. Energy consumption can be greatly reduced by such acts as buying efficient appliances, keeping doors and windows closed to reduce heat loss, turning off lights and appliances when they are not needed, and turning down A/C levels. These acts also contribute greatly to a reduction in the size and cost of your solar home system. The basic idea behind solar home systems is th... ...reducing the use of fossil fuels while still meeting their energy needs, should definitely consider the use of an SHS in their home. Works Cited About Photovoltaics. 25 October 2002. U.S. Department of Energy. . Advanced Energy Group. 1999-2002.

How the Internet Has Changed Social Activities and Created New Cultural Norms

The Internet Shay Billings American History 1/4/2011 ROBIN THOMAS The Internet In the 1990’s the internet has change society by reshaping it to a modern society. The internet has changed social activities and created new cultural norms. The internet brought new ways to contact people from all around the world and to bring news and information in one location. It also provided online banking, online shopping, and many more great things that provide by the internet. This also made it easier for hospitals to obtain you medical history in case of an emergency. The Internet’s impact on the political process and information transparency Previously the only way politicians could reach the public was using the media or meeting people on the street. But now the internet lets the average citizen view each politician beliefs, life style and the changes they are trying to make. It also allows the political staff to communicate faster and helps their campaign. It also cuts down on cost on use less media such a televisions, radio, or newspapers and magazines. The military has many uses for the internet such I was able to contact my husband while he was overseas and it kept us strong. The internet is good for military families because the availability to keep in contact with loved ones. In others ways it’s good for military for the GPS system for direction locations and it is easier to order supplies when needed. But the internet isn’t all good it makes it easier for children to get a hold of porn or sex offenders to get a hold of children or rape of women. There have been case of deaths , rapes and child porn because of the use of the internet. Such as the craigslist killers find people to come out be false stories and killed them. Not saying it’s the internet’s fault but it makes easier to for people to do harm to others. There is also cyber bullying that many teens are affected by today. Cyber bullying is when people use the internet, cell phones or other devices to post text or images that are intended to hurt or degrade another person. Sites like Face book, MySpace, and many others allows peoples peers to say anything, about anyone. Many believe that they are doing no harm by doing this but it has cased suicides in many young teens because of depression. Even though these site where not attended for this it still causes harm. There are site blockers to help protect the children on the internet. That can help stop for children getting into harm. There was also the Dot-com boom and bust this was caused by everything producing to mush too fast. Companies that couldn’t decide on their corporate creed were given millions of dollars and told to grow to Microsoft size by tomorrow. The internet was supposed to help the economy which in some ways it did, but in others it did not. The internet closed down many companies and family business such as video stores, news papers, and some magazine companies. As many more have gotten in debt because it easier to get a hold of a credit card or to get loans online. The internet also makes it easier for identify theft and stolen credit cards and account information. This cause more debt for our society and its really helping are economy. In conclusion the internet has pros and cons people had taken something good and found away to corrupt it. It makes it easier for people’s life today but in ways it also destroys many lives as well. There internet has also brought development of new technology such as better computers, cell phones and many more yet to come. But much of the elderly today don’t want to learn or can’t learn how to us the new technologies. But many jobs today you have to use these new technologies which lead elderly limited on what they can do. So you have to see if the pros outweigh the cons. Also what if we lose these technologies we become so dependable upon? resources Internet, impact on politics. (2008). In William A. Darity, Jr. (Ed. ), International Encyclopedia of the Social Sciences (pp. 107-109). Read more: http://www. investopedia. com/features/crashes/crashes8. asp#ixzz1iVLlwNL1 http://abcnews. go. com/US/ohio-craigslist-killings-mother-teen-son-innocent/story? id=15038334

The Diversity Of The Community - 940 Words

Today, many people and groups stress to their communities the importance of diversity but this primarily focused on the diversity of race. In particular socioeconomic class diversity is important because of the benefits created and the potential boost that our economy could have from it. Communities and housing involves the gathering of people and groups therefore we should look at the importance of diversity in this area. While some families of higher socioeconomic class believe that living among the less fortunate will interfere with their lifestyle, it actually strengthens the economy and grows people understand each other, therefore policies that regulate housing in specific can help end housing segregation. It is essential that we learn about what diversity really means in housing and why there is such an emphases on it today. Diversity in housing means having a variety of different people living in the same community and neighborhood. This means a variety of different races, cultures, gender, socioeconomic status as well as many other identities that people contain. Diversity among socioeconomic status and background is often overlooked but there are many benefits to this concept. Human interaction among people of different socioeconomic statuses include the learning of different ways of living. People also learn about different cultures and often can even generate new ideas from different experiences, becoming innovative. W. Malcolm Byrnes writes in his article,Show MoreRelatedDiversity: Indigenous Communities1275 Words   |  6 Pages Many indigenous communities in today’s society are not being included in the day to day aspects of life including health services and education, due to their cultures beliefs and values. In an early childhood centre it is important to create an environment that is inclusive of all children and their families. 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